North American Network Operators Group|
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Re: Cogent/Level 3 depeering
On Oct 5, 2005, at 2:47 PM, Douglas Dever wrote:
Um, I only have 2 routes to Level 3 when I should have 3 routes and I'm paying for 3 routes...On 10/5/05, Matthew Crocker <[email protected]> wrote:They did, and I'm not down. I see Level 3 via Sprint and GNAPs/CENT just fine. I didn't lose any connectivity to Level 3 at all. Bits moving down different pipes, not a big deal to me technically. TheSo, where's the problem, exactly?
fact remains that Cogent is not providing the service I'm paying them for and they need to get it fixed.Really? As you already pointed out, your packets are reaching their destination. So, they don't "need" to get anything "fixed."
Ok, I *pay* Cogent for 'Direct Internet Access' which is IP Transit service. I *cannot* get to part of the internet via Cogent right now. I also *pay* Sprint and GNAPS for 'Direct Internet Access' and I can get to all parts of the internet via their networks. I *used* to be triple redundant to *all* of the Internet but now I only have *two* connections to Level 3. My packets are reaching their destination because I'm smart enough to be multi-homed, that doesn't remove the responsibility of Cogent to do what I *pay them to do*. Cogent is *not* providing complete Internet access, I really don't care who's fault it is.
Is it really that hard to understand?What utter nonsense... *shakes head and walks away*
As a paying Cogent customer I expect to be able to get to the Internet through them. Isn't that the business they are in?
-- Matthew S. Crocker Vice President Crocker Communications, Inc. Internet Division PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com