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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: UUNET security contacts
On 14 Nov 2000, Simon Leinen wrote: UUnet should really get a database based ticket trouble system for these things, you can't expect to have 10000 ppl on the phone. This sytem will ask you for your name, phone, e-mail, and details, and they tickets will be dealt with using some kind of severity based scheme by the NOC, or network engineers. Having to call, although it's their policy, is kind of lame for a NSP of such enormous size. my 2 cents, --Ariel -- Ariel Biener e-mail: [email protected] Work phone: 03-6406086 fingerprint = 07 D1 E5 3E EF 6D E5 82 0B E9 21 D4 3C 7D 8B BC
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