North American Network Operators Group

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Re: IBM report reviews Internet crime

  • From: Mark Radabaugh
  • Date: Wed Feb 13 18:37:14 2008

JC Dill wrote:

I'm really surprised that ISPs haven't banded together to sue Microsoft for negligently selling and distributing an insecure OS that is an Attractive Nuisance - causing the ISPs (who don't own the OS infected computers) harm from the network traffic the infected OSs send, and causing them untold support dollars to handle the problem.

If every big ISP joined a class action lawsuit to force Microsoft to pay up for the time ISPs spend fixing viruses on Windows computer, Microsoft would get a LOT more proactive about solving this problem directly. The consumers have no redress against MS because of the EULA, but this doesn't extend to other computer owners (e.g. ISPs) who didn't agree to the EULA on the infected machine but who are impacted by the infection.


I think I would rather see a class action against Symantec for the hundreds of hours ISP's waste fixing customers mail server settings that Symantec sees fit to screw up with every update. We can always tell when they have pushed a major update - hundreds of calls from mail users who can no longer send mail.

It's 2008. How bloody hard is it to notice that the mail server SMTP port is 587 and authentication is turned on? Why do they mess with it?


Mark Radabaugh
419.837.5015 x21
[email protected]