North American Network Operators Group

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Re: San Francisco Power Outage

  • From: Michael Loftis
  • Date: Tue Jul 24 23:03:39 2007

--On July 24, 2007 7:57:28 PM -0400 Patrick Giagnocavo <[email protected]> wrote:

On Jul 24, 2007, at 6:54 PM, Seth Mattinen wrote:

I have a question: does anyone seriously accept "oh, power trouble" as a reason your servers went offline? Where's the generators? UPS? Testing said combination of UPS and generators? What if it was important? I honestly find it hard to believe anyone runs a facility like that and people actually *pay* for it.

Sad that the little Telcove DC here in Lancaster, PA, that Level3 bought a few months ago, has weekly full-on generator tests where 100% of the load is transferred to the generator, while apparently large DCs that are charging premium rates, do not.

There's graceful startup testing, then there's dark start testing. During a recent dark start test one of the other customers in the facility I'm in found out their Juniper was not even plugged into their batteries.


Patrick Giagnocavo
[email protected]

-- "Genius might be described as a supreme capacity for getting its possessors into trouble of all kinds." -- Samuel Butler