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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Site Survey...
On Thu, 25 Jan 2007 14:49:55 EST, "Dwight A. Ernest" said: > I don't see what "reasonable" has to do with it. If you don't like it, > and you have a choice, vote with your pocketbook by taking your business > elsewhere. > > If you don't have a choice, and your carrier knows it, then you have > little recourse except where it might affect business elsewhere. > I would use whatever stick or carrot I could, Favorite stick: "Remember, we can turn off the telephones, electricity and air conditioning in your NOC". :) > but reasonableness only > rarely enters into carrier business ethics. It all depends on the definition of "reasonable" - remembering that the carrier is likely a corporation, and thus has a duty to maximize profit, "reasonable" means "worth a try to extract more revenue from the customer with little chance of repercussions". It's similar to "ethics" when applied to lawyers - you may dislike being on the losing end, but it's rare enough that lawyers violate their code of ethics that it makes the news when it happens. Attachment:
pgp00031.pgp
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