North American Network Operators Group
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Re: Knowledge tracking tools

  • From: esm
  • Date: Wed Mar 24 14:58:06 2004 
On Wed, Mar 24, 2004 at 10:06:19AM -0800, Steve Francis wrote:
> What do people use for knowledgebases?

I'll second the suggestion for an informal wiki; simple, zero-policy, and
allows people to cross-reference information in a far richer manner than
you can get out of most "knowledge base" applications. Plus, if you have a
team of a few people, one or more will usually take on an unofficial role
of "wiki mom", cleaning up the worst of the grammatical errors, adding and
maintaining links, etc.

-- 
Edward S. Marshall <[email protected]>
http://esm.logic.net/

Felix qui potuit rerum cognoscere causas.