North American Network Operators Group

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Re: How do you stop outgoing spam?

  • From: Brad Knowles
  • Date: Wed Sep 11 12:00:09 2002
  • Reply-by: Wed, 1 Jan 1984 12:34:56 +0100

At 2:37 PM -0400 2002/09/10, Barry Shein wrote:

 A) Make a clear policy as part of the terms & conditions, including a
 significant clean-up fee + direct charges (e.g., if they ask you or
 prompt a legal question they can pay the legal fee for you to get it
 answered.)
That's nice to have, but hard to enforce. That is, unless you ask for a large up-front cash deposit.

 B) KNOW WHO THE HELL YOU'RE GIVING ACCOUNTS TO so that (A) works. Get
 a credit card or verify the phone number and other info (e.g., call
 them back, insist on calling them back.)
Do you know how many credit cards are out there? Do you know how many of them are fake or stolen? You can't even get a decent charge that you can reliably apply to them, because the bank at the other end will refuse payment from a non-existent or closed account.

 C) Use (B) to enforce (A).
	Doesn't work.  See above.

 The problem in 99% of the cases is either (B) or ISPs who just don't
 care at all.
CyberCafe's can't use (B), even if it did work. That would violate their basic premise.

--
Brad Knowles, <[email protected]>

"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
-Benjamin Franklin, Historical Review of Pennsylvania.

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