North American Network Operators Group|
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Re: AT&T Broadband
At 09:48 PM 12/18/01 -0800, you wrote:
Call AT&T Broadband's tier one support for help ("er... you need to check the web site, have you pushed the on button on your computer, er... sir?")?On Tue, Dec 18, 2001 at 08:04:30PM -0600, Matthew S. Hallacy wrote: > Yes, this is correct. Sounds like an issue for the e-mail or telephone support people at your provider, then. It's amazing what you can find out by actually picking up a telephone these days.
You're kidding, right? After escalating to their tier three, they still couldn't handle a simple call to fix the DNS on the netblock I was on. I was stupid enough to think they could. Never again.
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