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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: AT&T Broadband
> You're actually suggesting calling up phone support for a residential > cable Internet service? > > Come on: these people wouldn't know what 24/8 meant if every piece of > networking equipment with an IP in 24/8 landed in front of their office. > They wouldn't know what TCP ports are, either, and they'd probably just > say "sorry, we only support Internet Explorer and Outlook Express" > > Oh, and email support is generally worse... Often, it goes to /dev/null > and you don't even get to be "entertained" by a reply that doesn't have > anything to do with the question. Wow. And I thought that this only happened in the UK. But then again, Network Solutions have this automated 'bob' that returns a randomised reply based on the checksum of the first line of the message. Or so it seems. When they like. Maybe. Nice to see the misery shared. Peter
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