North American Network Operators Group|
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OC3 Transit Service in New York
Please excuse me if this is not a right list to ask such questions, but... I am a network manager for NetVision, an Israeli ISP. We have a couple of locations in US which primary purpose is getting transit services from US ISPs. One of these ISPs is Teleglobe and we have an OC3 transit connection at 60 Hudson, New York. For the past couple of months we are growing discontent with service levels received from them and are looking for an alternative provider to work with. ISPs considered so far are C&W, Global Grossing and Qwest. Could someone comment on their network services, customer service, technical skills of their staff, etc. Any other real life experience with the above ISPs is welcome. Especially I am interested in information about Global Grossing because of their very attractive proposal. (I did not mention UUNet because we are already connected to them). Recommendations for other ISPs are welcome. Also, I would like to know about other people's experience with Teleglobe. Thanks, Elijah P.S. I know that NANOG stands for North American, but can someone recommend an ISP in Brussels, Belgium (except UUNet) to buy a transit OC3 from? Thanks again.