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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: UPDATE: RE: MFS Outage 6:30PM PDT 4/18/97
Boy, I wish all of the trouble tickets/reports I saw were written by a third party. Can you imagine how much @#%^@# it would cut through? -Deepak. On Fri, 18 Apr 1997, Jay Adelson wrote: > FYI: (11:00PM PDT) > > At approximately 7:30PM, MFS arrived on site. > We offered them clean power from our in-house > UPS and rectifiers at this time, which would have > prevented the rapid, regular resetting of their > line cards. They were not interested in the power > at this time. > > By 8:30PM, they were convinced their rectifier > was the cause of their power loss. They still are > not interested in our power. > > By 10:15, they had restored power to their rectifier. > Many of their line cards, including an OC48, did not > return back to an operational state, likely due to > the rapid resetting previously. Again we offered our > power, however now they definitely were convinced it > was unnecessary as their rectifiers were functioning. > Instead, they are forcing us to wait until next week. > > As of 11:00, the line cards are still not functioning. > > ----------------------------------------------------------- > Jay Adelson | Email: [email protected] > Operations Manager | Voice: (415) 617-3607 > Digital Internet Exchange | Fax: (415) 617-3233 > ----------------------------------------------------------- > Secure. Reliable. Connected. > > >-----Original Message----- > >From: Jay Adelson > >Sent: Friday, April 18, 1997 7:32 PM > >To: '[email protected]' > >Subject: MFS Outage 6:30PM PDT 4/18/97 > > > >FYI: (7:30PM PDT) > > > >Starting at approximately 6:30PM PDT, MFS's power > >unit on their fiber mux located at the Digital Internet > >Exchange is resetting every 30 seconds to 1 minute. > > > >All MFS fiber facilities are down during the power > >reset. This includes all MFS/Worldcom DS3 and T1 > >circuits entering the PAIX collocate facility. > > > >The IX Operations staff (Digital Internet Exchange > >Operations) believes that the problem is due to a > >bad rectifier on the fiber mux's power rack. > > > >We are currently waiting for MFS to provide a dispatch > >to fix this problem. > > > >-Jay Adelson > > > >----------------------------------------------------------- > >Jay Adelson | Email: [email protected] > >Operations Manager | Voice: (415) 617-3607 > >Digital Internet Exchange | Fax: (415) 617-3233 > >----------------------------------------------------------- > > Secure. Reliable. Connected. > > > - - - - - - - - - - - - - - - - -
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