North American Network Operators Group

Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

UPDATE: RE: MFS Outage 6:30PM PDT 4/18/97

  • From: Jay Adelson
  • Date: Sat Apr 19 02:16:53 1997

FYI: (11:00PM PDT)

At approximately 7:30PM, MFS arrived on site.
We offered them clean power from our in-house
UPS and rectifiers at this time, which would have
prevented the rapid, regular resetting of their
line cards.  They were not interested in the power
at this time.

By 8:30PM, they were convinced their rectifier
was the cause of their power loss.  They still are
not interested in our power.

By 10:15, they had restored power to their rectifier.
Many of their line cards, including an OC48, did not
return back to an operational state, likely due to
the rapid resetting previously.  Again we offered our
power, however now they definitely were convinced it
was unnecessary as their rectifiers were functioning.
Instead, they are forcing us to wait until next week.

As of 11:00, the line cards are still not functioning.

Jay Adelson                  |    Email: [email protected]
Operations Manager           |    Voice: (415) 617-3607
Digital Internet Exchange    |      Fax: (415) 617-3233
               Secure. Reliable. Connected.

>-----Original Message-----
>From:	Jay Adelson 
>Sent:	Friday, April 18, 1997 7:32 PM
>To:	'[email protected]'
>Subject:	MFS Outage 6:30PM PDT 4/18/97
>FYI:  (7:30PM PDT)
>Starting at approximately 6:30PM PDT, MFS's power
>unit on their fiber mux located at the Digital Internet
>Exchange is resetting every 30 seconds to 1 minute.
>All MFS fiber facilities are down during the power
>reset.  This includes all MFS/Worldcom DS3 and T1
>circuits entering the PAIX collocate facility.
>The IX Operations staff (Digital Internet Exchange
>Operations) believes that the problem is due to a
>bad rectifier on the fiber mux's power rack.
>We are currently waiting for MFS to provide a dispatch
>to fix this problem.
>-Jay Adelson
>Jay Adelson                  |    Email: [email protected]
>Operations Manager           |    Voice: (415) 617-3607
>Digital Internet Exchange    |      Fax: (415) 617-3233
>               Secure. Reliable. Connected.
- - - - - - - - - - - - - - - - -