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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical UPDATE: MFS Outage: 6:30PM PDT 4/18/97
This update is being sent at 12:07AM 4/19/97: UPDATE: (7:30PM PDT) Starting at approximately 6:30PM PDT, MFS's power unit on their fiber mux located at the Digital Internet Exchange is resetting every 30 seconds to 1 minute. All MFS fiber facilities are down during the power reset. This includes all MFS/Worldcom DS3 and T1 circuits entering the PAIX collocate facility. The IX Operations staff (Digital Internet Exchange Operations) believes that the problem is due to a bad rectifier on the fiber mux's power rack. We are currently waiting for MFS to provide a dispatch to fix this problem. UPDATE: (11:00PM PDT) At approximately 7:30PM, MFS arrived on site. We offered them clean power from our in-house UPS and rectifiers at this time, which would have prevented the rapid, regular resetting of their line cards. They were not interested in the power at this time. By 8:30PM, they were convinced their rectifier was the cause of their power loss. They still are not interested in our power. By 10:15, they had restored power to their rectifier. Many of their line cards, including an OC48, did not return back to an operational state, likely due to the rapid resetting previously. Again we offered our power, however now they definitely were convinced it was unnecessary as their rectifiers were functioning. Instead, they are forcing us to wait until next week. As of 11:00, the line cards are still not functioning. UPDATE: 12:10AM 4/19/97 As of 11:45PM, the MFS technicians decided to go ahead and begin cut over to our power so that at least the power is stable while they work on the line cards. They are currently working on this cutover. More updates to follow, as soon as available. -Jay Adelson ----------------------------------------------------------- Jay Adelson | Email: [email protected] Operations Manager | Voice: (415) 617-3607 Digital Internet Exchange | Fax: (415) 617-3233 ----------------------------------------------------------- Secure. Reliable. Connected. - - - - - - - - - - - - - - - - - |