North American Network Operators Group

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Re: links on the blink (fwd)

  • From: Nathan Stratton
  • Date: Sat Nov 04 09:07:19 1995

On Fri, 3 Nov 1995, Hans-Werner Braun wrote:

> I think Dave has the right idea here. Given the lousy overall network
> performance that I (and others) are often seeing for months from
> varieties of service providers, I think the service providers should be
> forced to provide rebates. I frequently have 10% packet losses to get
> from where I am to the Bay area (via New York). And my service
> provider (CERFnet) is telling me that their service provider (Sprint)
> is not even answering to their trouble reports.

Well, I think the problem is that providers lock people in 1 and 2 year 
contracts so if people get bad service they are stuck. That is why I only 
have month to month service, if people don't like there T1 then they can 
quit. I think we need more providers to do that, I know of a lot users 
that are on providers that want to switch, but have 8 months left on 
their contract.

Nathan Stratton		  CEO, NetRail, Inc.    Your Gateway to the World!
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