North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: links on the blink (fwd)
Good point. If there is no service model and penalties for bad performance, at least there should be a possibility for short time horizons. I am really curious how service providers believe that, say, 12-24 months from now customers will still just put up with the current situation. If I were them, I would plan for survival in that time frame and get the right things under way *now*, and before someone else changes things instead. >On Fri, 3 Nov 1995, Hans-Werner Braun wrote: > >> I think Dave has the right idea here. Given the lousy overall network >> performance that I (and others) are often seeing for months from >> varieties of service providers, I think the service providers should be >> forced to provide rebates. I frequently have 10% packet losses to get >> from where I am to the Bay area (via New York). And my service >> provider (CERFnet) is telling me that their service provider (Sprint) >> is not even answering to their trouble reports. > >Well, I think the problem is that providers lock people in 1 and 2 year >contracts so if people get bad service they are stuck. That is why I only >have month to month service, if people don't like there T1 then they can >quit. I think we need more providers to do that, I know of a lot users >that are on providers that want to switch, but have 8 months left on >their contract. > >Nathan Stratton CEO, NetRail, Inc. Your Gateway to the World! >--------------------------------------------------------------------------- >Phone (703)524-4800 NetRail, Inc. >Fax (703)534-5033 2007 N. 15 St. Suite 5 >Email [email protected] Arlington, Va. 22201 >WWW http://www.netrail.net/ Access: (703) 524-4802 guest >--------------------------------------------------------------------------- > >
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