North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Global Crossing SOC
Tier 1 is Tier 1. :/ On Wed, Dec 17, 2008 at 2:17 PM, Fouant, Stefan <[email protected]>wrote: > I'm good now, but it would be nice if the people on the front lines at > Global Crossing were even aware what a "Denial of Service" attack was, or > that they even have a SOC for incident handling. Once we got redirected > into their SOC we were in good hands. > > > > *Stefan Fouant**:** **NeuStar, Inc.** > *Principal Network Engineer > 46000 Center Oak Plaza Sterling, VA 20166 > *[ T ]** *+1 571 434 5656 *[ M ]** *+1 202 210 2075 > > *[ E ]* [email protected] *[ W ]* www.neustar.biz > > > > *From:* Josh Potter [mailto:[email protected]] > *Sent:* Wednesday, December 17, 2008 2:45 PM > *To:* Fouant, Stefan > *Cc:* [email protected]; Brown, Chad > *Subject:* Re: Global Crossing SOC > > > > Sounds like you need to talk to the Global Crossing NCC. They're located > in Phoenix however I don't have their number. > > On Wed, Dec 17, 2008 at 12:32 PM, Fouant, Stefan < > [email protected]> wrote: > > Folks, > > > > Any Global Crossing SOC folks here? We've had a simple DoS attack > targeting one of our nodes connected to Global Crossing but have > literally spent 3 hours on the phone with Global Crossing support > attempting to get someone with a clue as to how to implement a simple > ACL on their edge router to deal with this. > > > > If there's anyone here who can assist, please contact me off list. > > > > Regards, > > > > Stefan Fouant: NeuStar, Inc. > Principal Network Engineer > 46000 Center Oak Plaza Sterling, VA 20166 > [ T ] +1 571 434 5656 [ M ] +1 202 210 2075 > > [ E ] [email protected] [ W ] www.neustar.biz > > > > > > -- > Josh Potter > -- Josh Potter
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