North American Network Operators Group

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Re: 24x7 Support Strategies

  • From: Joe Abley
  • Date: Thu Jun 14 07:42:21 2007

On 14-Jun-2007, at 02:32, Sam Stickland wrote:

Does anyone have any CCIE (or equivalent technical ability) staff on a 24x7 shift? What about CCIE level staff on an on-call rota with a garanteed response time? How about CCNP?

Does anybody actually put any stock in the presence or absence of vendor certifications on a resume when judging the capabilities of an engineer?

There's no correlation between certification and capability, in my experience.