North American Network Operators Group
Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

RE: Cisco and the tobacco industry

  • From: Geo.
  • Date: Thu Jul 28 16:13:10 2005 
Jared,

Have you ever actually tried to get the updates using this method? It really
does take the better part of a week and no less than half a dozen emails or
phone calls and then there is the begging...

Geo.

George Roettger
Netlink Services


>	Cisco always has provided free upgrades to non-contract holders
>for security bugs.
>
>	eg:
>
>http://www.cisco.com/en/US/products/products_security_advisory09186a008042d
51b.shtml
>
>-- snip --
> Please have your product serial number available and give the URL of this
notice as evidence of your entitlement to a free upgrade. Free upgrades for
non-contract customers must be requested through the TAC.
-- snip --