North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical RE: Cisco and the tobacco industry
On Thu, 28 Jul 2005, Geo. wrote: > > Jared, > > Have you ever actually tried to get the updates using this method? It really > does take the better part of a week and no less than half a dozen emails or > phone calls and then there is the begging... if it's critical to your business you'd think you'd have a support contract for it, eh? (or you decided that the 'better part of a week' and associated risk was an acceptable cost to your business) ('you' in the royal sense, not 'you geo') > > Geo. > > George Roettger > Netlink Services > > > > Cisco always has provided free upgrades to non-contract holders > >for security bugs. > > > > eg: > > > >http://www.cisco.com/en/US/products/products_security_advisory09186a008042d > 51b.shtml > > > >-- snip -- > > Please have your product serial number available and give the URL of this > notice as evidence of your entitlement to a free upgrade. Free upgrades for > non-contract customers must be requested through the TAC. > -- snip -- >
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