North American Network Operators Group
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Re: Worst design decisions?

  • From: steve uurtamo
  • Date: Fri Sep 19 17:04:00 2003 


 It's usually a legal risk deferrer decision to buy the ATM

casing with Braille. Someone pointed out that Drive-Ups and Walk-Ups are

the same, which it true for the internals but not Drive-Ups casing and

moldings, which are adjusted for the average eye level of a person in a

car, plus recessed, tiled monitors, etc.



Basically, it costs x,xxx.xx to get the casing with Braille, and

legal risk is valued at xx,xxx.xx (i.e. someone suing them because it

doesn't have Braille).



Better safe then sorry in risk management. I wouldn't view this

is a lapse in deign decision, more of an obscure design decision.




overdesigned rather than poorly designed.  even if nobody
can use it, it's just an extraneous feature.  an atm built
into the concrete that you'd have to stop short of and
get out of your car to use.  now that would be poorly
designed.

s.