North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Genuity/L3 "Motion Granted"?
On Wed, Feb 19, 2003 at 06:17:19PM +0000, Stephen J. Wilcox wrote: > > I received a document with an attached "exhibit 1" in december listing my > genuity service contract which was for "contracts to be assumed and assigned to > purchaser" > > .. some others have since come but i've not had the one you mention. perhaps its > in the post? > > > from what i can see all genuity staff are either gone or assimilated, i think > you would be best > > a) opening a support ticket in the usual way > b) try level3 customer service (i got this number before as a genuity cust > 1-800-958-2945) c) Take the legal matter to your telecom attorney and let them tell you your standing. These are complex legal issues that I wouldn't rely on the NOC number to get an answer. Level 3 Legal doesn't work for the customers. They work for Level 3. [ arguments of good customer service stipulated ] -M
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