North American Network Operators Group
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Re: Deaggregating for emergency purposes

  • From: Greg Maxwell
  • Date: Tue Aug 06 17:40:04 2002 
On Tue, 6 Aug 2002 [email protected] wrote:

> > Typical response: You're not our customer, who are you?
> > I'm Omachonu Ogali with XYZ Networks, and I'd like to speak to
> > a network engineer regarding a routing problem.
> 	Hum.  I take ~4 calls each day for things that are some other
> 	ISPs problem.  Folks are -politely- told that the issues
> 	are either with their ISP or someone upstream of their ISP.
> 	When they get pushy, I offer them a service contract. 99.999%
> 	(hey Sean, there are your five 9's!) of them then choose to
> 	work with thier ISPs.  I suspect that you have more than enough
> 	clue to never have to give me a call, but if you do, be prepared
> 	to be re-directed... :)

I hope you pay better attention on the phone then you do on lists. :)

The point was calling up the upstream of the AS who is generating bogus
routes.  The upstream of the caller is not at all involved.