North American Network Operators Group

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Re: Help with bad announcement from UUnet

  • From: Anne Marcel Roorda
  • Date: Fri Mar 29 07:58:39 2002

In message <[email protected]>, [email protected] writes:

> On Fri, 29 Mar 2002, Anne Marcel Roorda wrote:
> >   Having a support model in which anyone can call any NOC about a
> > problem they're having does not scale very well.
> How about a model where any large (multiple OC12s) CUSTOMER can call a NOC
> about a problem they're having???

  If you mean any NOC operated by someone they're not directly buying from
or peering with then the answer would be no.

  There is currently no way to distinguish between the two groups of people,
only between customers and non-customers.

  Contacting a NOC once a ticket has been raised by their customer is another
matter of course.

- marcel