North American Network Operators Group

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RE: Re[2]: Checking visitors entering your facility

  • From: Leigh Anne Chisholm
  • Date: Thu Sep 20 20:56:05 2001

Deeann, you don't need to let cleaning staff into your NOC for a threat to
exist.  Access to a filing cabinet, storage closet for cleaning supplies, or
even the underside of a desk is all a terrorist needs to leave something
undesirable enough that you'll be enacting your disaster recovery plan from
a remote location.

As for off-site shredders - our Provincial government used a contracted
company to shred high school achievement examinations.  An employee of the
shredding company "liberated" a couple of exams and sold them to students.
If something is important enough that it should be shredded, do it
onsite--do it right.

  -- Leigh Anne

> -----Original Message-----
> From: [email protected] [mailto:[email protected]]On Behalf Of
> deeann mikula
> Sent: Thursday, September 20, 2001 6:29 PM
> To: Richard Welty
> Cc: [email protected]
> Subject: Re: Re[2]: Checking visitors entering your facility
> On Thu, 20 Sep 2001, Richard Welty wrote:
> > given the stories we hear about routers and switches and servers being
> > unplugged so that the vacuum or the buffer can be run, it's clear that
> > nobody is escorting the cleaning staff around the facility. perhaps this
> > should change.
> wow.  you mean people actually let cleaning staff into their nocs?
> i'd rather have a little clutter than let janitorial services into our
> noc.  it's actually the responsibility of the technical staff to
> vacuum the carpetted edges of the room and empty the wastepaper
> baskets when it needs to be done.  wouldn't you rather move trashcans
> out of the NOC once a week than worry about who is going in there
> after hours and unplugging stuff?
> but then again, two of the "bean counters" (myself and the owner) are
> part of the technical team, so we think of things like that.  one of
> the benefits of working for a tiny ISP i guess.
> as for that reminder from sean about checking IDs, thanks for that.
> we are about to have some installs done by verizon and adelphia which
> will involve access to the noc and telco entrance.  i will pass that
> reminder along to all of the staff.
> deeann m.m. mikula
> director of operations
> telerama public access internet
> 1.877.688.3200