North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: 11/11/00 Internet Routing Problems
> Why don't you fix your own backbone before you worry about other > peoples networks? > > Your wonderful engineering team has my site down to 50% of the world > for the past 12 hours, for the third time in 90 days (twice now you've > taken me down for over *24* hours). > > What's even funnier, is that I'm also down to half of your own internal > backbone. Half your NOC staff can't even get to me. > > You should develop some wonderful tools like the one you spammed nanog > with, to establish some SLA towards your customers. > > Peering don't mean shit if you can't pass packets to your data centers. sorry to take so long to get back. intermediate progress report. o your message did not give me a lot of actual data to go on. o looking up rinsaw, arpa.com, and shit in the noc only gave hits on the latter, and they seemed to not be relevant to your problem o turns out you have not been talking to the noc at all, but to customer service. your ticket number is 945563 o as far as i can tell, you seem to be collocated in a datacenter in ohio and the folk up there have been called to check o there seems to be no problem with bandwidth to the datacenter o there does seem to be a routing issue that is being chased. it is not clear if it is particular to you alone or to others similarly collocated i am trying to find more detail. if you happen to have any actual technical info, feel free to drop me a line. thanks. randy
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