North American Network Operators Group|
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RE: SLA monitoring software package
> As we know SLA is frequently referred by some major NSPs, I > wonder if there is any > vendor specific, or third party software package that can help an > NSP to monitor its > backbone network and to see if its network conform their SLA > agreement with customers? > > If there is any well-known SLA monitoring software ? How about > IPM (Internet Performance > Monitor) by Cisco? Anyone has any comment on using IPM ? > We had a look at some of these tools and found that there was a large selection of not so good tools - in the end we have gone for Netcool [www.micromuse.com] which has some good capabilities for the measurement but very poor capabilities for presenting this information to third parties, such as customers. Regards, Neil.