North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Different customer service reactions (was Re: Wanted: Clueful Individual @ TeleGlobe.net)
On 16 Jul 2000, Sean Donelan wrote: > Why does GlobalCenter tell people to call AT&T instead of GlobalCenter > contacting AT&T directly? IOPS tried to set up a common trouble ticket > system between its members. But I don't know how much use it gets. this is how it should happen. If we have a problem with a peer or customer, we contact that peer/customer and work the problem with them.
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