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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: scripts kiddie sites
On Fri, 07 Jul 2000 12:31:26 EDT, [email protected] said: > http://www.orbs.org/hallofshame.html > > RR is listed there. They're getting their mail black-holed by any ORBS users > because of it, so their customers are already unable to get where they want > to go, and they're not taking action. OK.. Following up my own post, so I don't need to clarify this *AGAIN*: I'm not saying RR is a spam house. I'm not sayig that ORBS is good, bad, or indifferent. My point was merely that RR is *already* in a black-hole list, and their customers are *already* unable to get to where they want to go as a result of it (in that a RR customer can't mail to a site that uses ORBS). Therefor, it's probably safe to say that RR won't change their business practices merely because customers can't do what they want - it will require that *enough* customers get *enough* upset that the resulting customer drain to a non-blackholed ISP impacts the bottom line. OK? Got that? RR has it's policies - I'm *NOT* making value judgements on what said policies are. But said policies won't get changed unless their bottom line is threatened. Customer complaints won't do it, unless they swamp the call support center (thus threatening the bottom line) or cause customers to migrate (thus threatening the bottom line). Hopefully, I don't need to explain that *again*. ;) -- Valdis Kletnieks Operating Systems Analyst Virginia Tech Attachment:
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