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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: shopping for NOCs
Unnamed Administration sources reported that Joshua Goodall said: > > The situation is excerbated by the tendency of good support personnel to > climb the corporate ladder into systems/routing. Very often I've seen tech > support hired as little more than answerphone monkeys, naturally > encouraging those with an emerging clue to either leave or rise. Some of the best firms have EVERYONE do a [week?] tour in Phone Support every [6 mon, year]. I have talked to sales managers, presidents and such ilk. You *know* that they understand the business, and the product. -- A host is a host from coast to [email protected] & no one will talk to a host that's close........[v].(301) 56-LINUX Unless the host (that isn't close).........................pob 1433 is busy, hung or dead....................................20915-1433
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