North American Network Operators Group

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DSL problems (PacBell and Covad)

  • From: Sean Donelan
  • Date: Thu Apr 27 04:19:14 2000

InternetNews had an article about DSL problems at PacBell and COVAD.,2171,8_347841,00.html

It appears COVAD blames their problems on AT&T and Qwest cable outages,
which did happen.  But I have reports from half-a-dozen different
people reporting several different outages due to switch failures,
switch limits being exceeded, code upgrade failures, including one upgrade
where the code crashed at one office one night, and the next night COVAD
loaded it on the next office which also crashed.

PacBell's DSL outage was reportedly due to a switch failure, although
PacBell couldn't tell or wouldn't tell, how many customers were affected
by it.

Is this simply a case of different providers having switch problems at
the same time?  Typical problems of deploying bleeding edge technology?