North American Network Operators Group
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Re: *scream* Cannot contact AT&T WorldNet NOC

  • From: Sean Donelan
  • Date: Sun Sep 28 18:54:59 1997 
If you don't directly connect or peer with them, have you tried going
through your upstream provider to get a trouble ticket referral for their
NOC?  AT&T has been very good about providing the secret code-word and
telephone number to their direct inter-connects and peers in the past.

>Does *anyone* have a contact number for someone that does not keep
>asking me if I'm running a Windows machine?  Every number I have for
>them, connects me to some moron that has no clue when I say "It
>appears that someone from your network is attempting to flood our
>network".  Asking to be connected to Security gets me an e-mail
>address and asking for a supervisor get me "He's not avainable" Whois
>on att.net get me a voice mailbox saying that they are closed on the
>weekends.
-- 
Sean Donelan, Data Research Associates, Inc, St. Louis, MO
  Affiliation given for identification not representation