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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Service Problems
Gosh, and I thought that it was PSI that had these characteristics. No, I don't subscribe to PSI, but some of my clients/contacts do. Not long ago, their Detroit switch had been down for 4.5 hours (and thereby a big chunk of the midwest, since they refuse to peer at NAPs), and they hadn't even noticed! I had to _tell_ them to ping it, and the address to ping. (They did know how to ping.) On the other hand, I have been very pleased with MCI NOC. Yes, MCI has some problems too, but they even CALLED BACK to let me know when _another_ provider (PSI) had fixed the problem that I reported, rather than me trying again every 10 minutes to see if it was fixed yet. That kind service overwhelmed me with joy and brought tears to my eyes! [email protected] Key fingerprint = 2E 07 23 03 C5 62 70 D3 59 B1 4F 5E 1D C2 C1 A2
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