North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Sprint Service Problems
On Tue, 19 Dec 1995, Justin Newton wrote: > Well, I tried constructive criticism, I tried writing email, I even tried > just telling the temps they hire to run the INSC /exactly/ what to type > in to fix a problem. Lets see, after that I got to explain to them what > the /?? postfix on IP adresses meant. You're right, we should /help/ > them for proving that they cannot do their job or even find someone to > hire to do the job. Go sprint. Woowoo. Needless to say I don't have > fond thoughts when it conerns sprint's backbone. The designed a broken > backbone and then hired non-technical techs to handle the NOC desk. > There are about 4 good people at sprint that you actually get to talk to, > Elliot Alby, Diane (don't know her last name), and at least Mohammad and > Prassad will do what you tell them to. Sean Doran is great when you get > through to him (email only), and Rick Martin does a tolerable job with > news (in an organisation where tolerable is a bright spot). The fact of > the matter is that Sprint provides inferior service at market prices. > Any questions? Diane, is great, but she left. :-( And Rich Martin is not working wiht sprint now. I love calling sprint and showing them what they need to do to fix there news box. Nathan Stratton CEO, NetRail, Inc. Your Gateway to the World! --------------------------------------------------------------------------- Phone (703)524-4800 NetRail, Inc. Fax (703)534-5033 2007 N. 15 St. Suite 5 Email [email protected] Arlington, Va. 22201 WWW http://www.netrail.net/ Access: (703) 524-4802 guest ---------------------------------------------------------------------------
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