North American Network Operators Group

Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

Re: What to do when your ISP off-shores tech support

  • From: Etaoin Shrdlu
  • Date: Sat Dec 27 11:22:43 2008

Skywing wrote:

I find those speech recognition menus quite annoying.  American
Airlines has one that's just not good enough over a lower bitrate
cell voice link in a crowded situation when you're trying to
determine what's the deal with cancelled flights or whatnot along
with everyone else in the plane.  Always have to waste a minute for
it to decide that it's going to punt to a real person.  It would be
nice if there was a way to bypass it.

say "agent" and keep repeating that word until it understands you. That will bypass the menus, and take you to a person.


--
Debugging is twice as hard as writing the code in the first place.
Therefore, if you write the code as cleverly as possible, you are,
by definition, not smart enough to debug it.
  Brian W. Kernighan