North American Network Operators Group
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Re: What to do when your ISP off-shores tech support

  • From: Simon Lockhart
  • Date: Thu Dec 25 17:01:25 2008 
On Thu Dec 25, 2008 at 04:54:37PM -0500, Martin Hannigan wrote:
> As long as the language skills are good [...]

Because, generally, this is not the case.

Oh, and when there's 3 fibre cuts between you and India, and your voice gets 
shrunk to a 9kbps VoIP channel, it's doubly bad.

Simon