North American Network Operators Group
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Re: What to do when your ISP off-shores tech support

  • From: Roy
  • Date: Wed Dec 24 14:42:35 2008 
Etaoin Shrdlu wrote:
> Randy Bush wrote:
>
>> On 08.12.24 12:43, Jay Hennigan wrote:
>>
>>> Matthew Black wrote:
>>>
>>>> I've had difficulties reaching anyone with a brain
>>>> at my DSL provider Verizon California.
>>>
>>> Switch to a local ISP with local tech support.
>
>> bingo.
>
> Uh, ditto? Having left SoCal a couple of years ago, my data is a bit
> stale. However, I happily used XO+Covad in three separate locations
> (in SoCal). DSLExtreme also has (or at least had) a good reputation.
> Verizon sucks. In fact, since you are in the Long Beach area, they
> suck even more than they do other places. Vote with your feet.
>
I am pretty sure that COVAD is offshore now....