North American Network Operators Group
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Re: What to do when your ISP off-shores tech support

  • From: S. Ryan
  • Date: Wed Dec 24 13:06:29 2008
Much easier said than done. Verizon has a small territory within Qwest's 14 state region -- it's in Grants Pass, Oregon.

No local ISP partners with Verizon because it's hideously expensive and obviously not enough of a demand or even a big enough service area for an ISP to partner with VZ.

Not sure where Mr. Black is from but he's probably in the same boat.

Regards,

Steve

Jay Hennigan wroteth on 12/24/2008 9:43 AM:
Matthew Black wrote: 
I've had difficulties reaching anyone with a brain
at my DSL provider Verizon California.

Switch to a local ISP with local tech support.

--
Jay Hennigan - CCIE #7880 - Network Engineering - [email protected]
Impulse Internet Service  -  http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV