North American Network Operators Group

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Re: Go daddy mail services admin

  • From: Justin Shore
  • Date: Fri Oct 03 14:13:36 2008

Jeff Kinz wrote:
Based on their long term refusal to adjust their policy to
conform to PBL intended usage of the list I suspect this
issue cannot be corrected.  The only answer I have found is
to inform the affected people they have to move from GoDaddy
to a company that does a better job to correct the problem.

GoDaddy is about as worthless of a mail provider and it gets. I can't count the number of times I've had customers get themselves blacklisted by GoDaddy and not be able to get unlisted. Finding a contact number for them used to be damn near impossible. Finding a competent mail admin on the other end actually was impossible. My own company got blacklisted by GoDaddy a little over a year ago. A user with an infected laptop relayed infected email out through the corporate firewall's NAT pool (no longer blindly permitted). GoDaddy's response? The entire /24 used by our corporate firewall was blacklisted intermittently for about 6 months.

Our recommendation to our clients and our SP customers is to not use GoDaddy's mail services. Pick a mail provider that's known for being responsive.