North American Network Operators Group

Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

Re: Level3 tries cell-phone style billing scam on customers

  • From: Patrick W. Gilmore
  • Date: Sat Aug 02 20:38:23 2008

On Aug 2, 2008, at 8:24 PM, Jeff MacDonald wrote:
On Sat, Aug 02, 2008 at 11:15:06AM -0700, Tomas L. Byrnes wrote:
There's a big difference between the airlines hiking fares for future
flights, which you can see when searching, and choose the competition;
and companies adding "surcharges" to pre-existing contracts, some with
terms and penalties for termination; all of which have a relatively high
switching cost.


This is a way for them to raise prices above what they contracted for,
while preventing termination of contracts for cause.


It's sleazy.

agreed.


however, is there a provision in the contract that allows the rates, fees,
etc to be changed without notice?

Usually there is something about having to pay whatever taxes & legally mandated fees there are no matter what. Which is probably why they called it a "tax", even though it isn't. (No comments on what that says about L3.)


--
TTFN,
patrick