North American Network Operators Group
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RE: Level3 tries cell-phone style billing scam on customers

  • From: David Hubbard
  • Date: Thu Jul 31 12:50:30 2008 
From: Patrick Giagnocavo [mailto:[email protected]] 
> 
> Anyone else seeing this same behavior from Level3?
> 

We're going on three months of trying to get billing
issues resolved; and yes, no way to talk to a real
person anymore, nor are there any sales reps left
that have any interest in talking to their customers
as far as I can tell.  If it weren't for positive
experiences with tech support, they would be Verizon.

David