North American Network Operators Group

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Re: Level3 newyork - london, anyone else seeing issues?

  • From: up
  • Date: Mon Jul 28 11:59:15 2008


We saw an outage from 7:35am to 8:14am (partially back up) 8:20 (fully up) on 7/24. I was on the phone with Level 3 at the time. A tech was supposed to get back to me with an explanation so I could pass that on to my customers, but it never happened.


On Sat, 26 Jul 2008, John Menerick wrote:

I was seeing the same thing around the same time. However, the "issue" corrected itself after 10 minutes. Not quite long enough to get Level3 support on the phone. Support's answer: "OOps, our bad....."


John Menerick http://www.icehax.us twitter: aeonice aim: glacilwing


On Jul 25, 2008, at 6:13 AM, Drew Weaver wrote:


C:\Users\aweaver>tracert 123.237.32.1

Tracing route to 123.237.32.1 over a maximum of 30 hops

5 5 ms 5 ms 5 ms ae-2-6.bar2.Cleveland1.Level3.net [4.69.132.202]
6 5 ms 4 ms 4 ms ae-0-11.bar1.Cleveland1.Level3.net [4.69.136.185]
7 13 ms 17 ms 17 ms ae-6-6.ebr1.Washington1.Level3.net [4.69.136.190]
8 16 ms 16 ms 17 ms ae-91-91.csw4.Washington1.Level3.net [4.69.134.142]
9 15 ms 17 ms 17 ms ae-93-93.ebr3.Washington1.Level3.net [4.69.134.173]
10 22 ms 18 ms 18 ms ae-3.ebr3.NewYork1.Level3.net [4.69.132.90]
11 30 ms 18 ms 18 ms ae-63-63.csw1.NewYork1.Level3.net [4.69.134.98]
12 18 ms 19 ms 19 ms ae-13-69.car3.NewYork1.Level3.net [4.68.16.5]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.


Looks like it began occurring around 4am. We're getting reports from some international users that they are unable to reach destinations within our network.

-Drew




James Smallacombe PlantageNet, Inc. CEO and Janitor [email protected] http://3.am =========================================================================