North American Network Operators Group
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Re: XO contact

  • From: William R. Lorenz
  • Date: Thu Jul 24 01:00:56 2008
Do XO engineers still read and participate in this mailing list?

We've been going back-and-forth for a couple of weeks now on a newly installed XO circuit. The circuit does not work, and we've heard reports of engineers resetting an ML100 card, possibly RE Cisco's CSCec78266.

We have publicly-traded companies in the facilities, and it would be wonderful if we could get in touch with a knowledgeable XO engineer?



On Tue, 24 Jun 2008, Zaid Ali wrote:

Can someone from XO who handles this neighbor 65.46.253.157 help me out with a BGP session going down? This is the second time within a week where a misconfiguration of an ACL on XO end is bringing down my BGP session with you and its frustrating to go through the normal tech support chain.