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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: SBCglobal routing loop.
On Fri, Jul 18, 2008 at 3:56 PM, Paul Wall <[email protected]> wrote: > I think that's precisely the problem, that the issue could not have > been handled "though other methods". I think it should be clear to those posting here as a last ditch effort that they should certainly outline the steps they've already taken -- basically justifying their post to NANOG: "I tried X, waited Y, got Z, and now I'm here" > I agree NANOG is not a replacement for NOCs, but what about when the > NOCs are utterly useless and the issue is global in scope? that's definitely one of the reasons *I* think this mailing lists exists. infact I bet if I wasn't lazy I could find something to that effect in the charter or nanog.org site. > Given the parties involved, I'd like to think that Logan tried to go > through standard channels prior to posting. Please realize this is no > slight against nLayer, but rather, "the new AT&T" and their concept of > customer service. SBC/ATT/whatever peering ops was always my absolute favorite to work with back when I actually worked in a NOC. hopefully that hasn't changed much in the past year. > Paul
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