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Re: Level 3 Boston (Comcast NY) handoff packet loss since 11AM EST

  • From: Robert E. Seastrom
  • Date: Sat Jun 21 15:31:31 2008 
You'll notice that there is no loss beyond that router, only at that router.

Routers are in the business of routing packets, not of responding to
mtr, traceroute, ping, etc.  More detailed clue is at
http://www.broadbandreports.com/faq/toolquestion/Packet_Loss_Test__Line_Quality_#14068

I do not see a problem here, and neither will Comcast or Level(3).

What made you think there was an issue in the first place?

-r


<[email protected]> writes:

> FYI In case someone can get this to a clue-ful individual.  There was
> been severe packet loss at Hop 11 below since 11AM EST this morning
> leaving Comcast Mass network out through Level 3 NY/Boston. 
>
> I tried to report to Comcast (Request Summary: ID:  6863600) and was met
> with less than pleasant clue.  So much for being a good net'izen.  I
> agreed my "connection" was fine, but past that there was an issue.  If
> there is actually a way to report to Comcast NOC, please advise.
>
> I've also reported to Internap from my side so they can investigate as
> well.
>
> Thanks
> Eric
>
>  
> Packets               Pings
> Hostname
> %Loss  Rcv  Snt  Last Best  Avg  Worst
>  1. 192.168.100.5
> 0%   47   47     0    0    0      1
>  2. c-3-0-ubr04.brockton.ma.boston.comcast.net
> 0%   47   47     7    6    8     16
>  3. ge-2-40-ur01.brockton.ma.boston.comcast.net
> 0%   47   47     7    6    8     13
>  4. 68.85.162.73
> 0%   47   47    10    8   10     16
>  5. 68.85.162.58
> 0%   47   47    15   11   13     32
>  6. 68.85.162.57
> 0%   47   47    14   11   13     19
>  7. te-0-10-0-5-cr01.newyork.ny.ibone.comcast.net
> 0%   46   46    46   45   46     53
>  8. xe-11-1-0.edge1.NewYork2.Level3.net
> 0%   46   46    45   44   52    175
>  9. vlan69.csw1.NewYork1.Level3.net
> 0%   46   46    52   44   52     60
> 10. ae-61-61.ebr1.NewYork1.Level3.net
> 0%   46   46    45   45   51     60
> 11. ae-1-8.bar2.Boston1.Level3.net
> 50%   23   46    51   49   54    104
> 12. ae-0-11.bar1.Boston1.Level3.net
> 0%   46   46   118   49   58    174
> 13. ae-7-7.car1.Boston1.Level3.net
> 0%   46   46    50   49   52     67
> 14. 63.211.175.26
> 0%   46   46    53   49   60    215
> 15. border7.ge6-2-bbnet2.bsn.pnap.net
> 0%   46   46   154   50   60    187
> 16. host-4-64-203-66.axsne.net
> 0%   46   46    52   51   54     93
>
>
> Packets: Sent = 240, Received = 230, Lost = 10 (4% loss),
>
> Packets: Sent = 54, Received = 49, Lost = 5 (9% loss),
> Minimum = 54ms, Maximum =  227ms, Average =  62ms
>
>  
> Eric Kagan
> Access Northeast
> 24 x 7 NOC: 508-281-7600 x4