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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: [NANOG] Installation troubles with GlobalCrossing
> From [email protected] Mon May 19 06:30:15 2008 > From: Erich Hohermuth <[email protected]> > To: [email protected] > Date: Mon, 19 May 2008 13:29:39 +0200 > Subject: Re: [NANOG] Installation troubles with GlobalCrossing > > Dear list, > > Thanks to everyone who has respond to me by privat mails. > > > I just want to ask if anyone else have major troubles to install new or > > upgrade services with Global Crossing ? > > It seems that I'm not the only one who has troubles with installations > and trouble tickets in the past 12 months. I also get some offers from > competitors which promise to bring up a point two point link within 10 > days. Easy way to find out if the competitors mean it, or are just more marketing smoke -- see if they'll sign a contract with the fixed turn-up date, *AND* a, say, 500 Euro/day penalty (payable in cash, not just a service credit) for each day they miss the promised date. If they won't sign that contract, ask "why not?" The non-answers for that can be really entertaining. <wry grin> _______________________________________________ NANOG mailing list [email protected] http://mailman.nanog.org/mailman/listinfo/nanog
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