North American Network Operators Group
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Re: Postmaster @ vtext.com (or what are best practice to send SMS these days)
- From: Deepak Jain
- Date: Wed Apr 16 20:22:39 2008
Verizon at least, uses SS7 signaling to deliver on-network SMS. This
means they can provide delivery confirmation with their SMSes. I am not
aware of another US network that does this or interacts with Verizon
over SS7 for SMS exchange.
So, if you are using a phone's SMS capability on the same network (e.g.
Verizon) and it has delivery confirmation you might be very happy.
Deepak
David Coulson wrote:
In my experience, even with TAP, sending messages to a cell phone is
spotty at best. I have folks on both uni-directional pagers via TAP or
SNPP, as well as cell phones via e-mail and TAP. There isn't a
noticeable difference in delivery time between e-mail and TAP on the
phones.
Cell to Cell is probably the best option if you want to stick with SMS
to cell phones. I have no idea how reliable it is between carriers. I
still get some comfort knowing that people have pagers with a TAP
gateway - I've no idea how the technology differs between a pager and
SMS, but it seems much more reliable. All of the pager problems I've had
in the last few years have been, erm, 'payment related'.
David Ulevitch wrote:
We've noticed that [email protected] is no longer a very reliable
form of delivery for alerts from Nagios, et al. It seems as our
volume of alerts has risen, our delivery rate has dropped precipitously.
We don't expect much trying to actually reach a postmaster for
vtext.com so I thought the better question would be to ask what the
current best practice is to get SMS alerts out?
Back in the day, I remember a company I worked for had something
called a TAP gateway. Is that still a good route? I've also been
told to check out an SMS gateway/api service called clickatell.com --
anyone using them to delivering timely notifications?
Is the best thing to do to try and get a programmable cellphone in a
datacenter?
What else are operators doing to get the pages out when things go wonky?
-David
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