|
North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Abuse response [Was: RE: Yahoo Mail Update]
On Tue, Apr 15, 2008 at 12:31:33PM +0530, Suresh Ramasubramanian wrote: > > On Tue, Apr 15, 2008 at 11:55 AM, Paul Ferguson <[email protected]> wrote: [snip] > > It should be simple -- not require a freeking full-blown "standard". > > Its a standard. And it allows automated parsing of these complaints. > And automation increases processing speeds by orders of magnitude.. > you dont have to wait for an abuse desker to get to your email and > pick it out of a queue with hundreds of other report emails, and > several thousand pieces of spam [funny how [email protected] type addresses > end up in so many spammer lists..] It cannot be understated that even packet pushers and code grinders who care get stranded in companies where abuse handling is deemed by management to be a cost center that only saps resources. Paul, you are doing a serious disservice to those folks in specific, and working around such suit-induced damage in general, by dismissing any steps involving automation. Cheers, Joe -- RSUC / GweepNet / Spunk / FnB / Usenix / SAGE
|