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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Abuse response [Was: RE: Yahoo Mail Update]
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 - -- "Suresh Ramasubramanian" <[email protected]> wrote: >If you send reports with lots of legal boilerplate, or reports with >long lectures on why you expect an INSTANT TAKEDOWN, and send them to >a busy abuse queue, there is no way - and zero reason - for the ISP >people to prioritize your complaint above all the other complaints >coming in. In fact, we have done just that -- develop a standard boilerplate very similar to what PIRT uses in its notification(s) to the stakeholders in phishing incidents. Again, our success rate is somewhere in the 50% neighborhood. And that is after a few months of fine-tuning -- and 15 years of experience in these matters. :-) Nothing to write home about... - - ferg -----BEGIN PGP SIGNATURE----- Version: PGP Desktop 9.6.3 (Build 3017) wj8DBQFIBD5wq1pz9mNUZTMRAtyzAJ9yeVdLNPQYgCoacK5sNwe3N9xZ9QCeLSlS /JALeFX6VwD6Qb430CSt6yI= =f3fI -----END PGP SIGNATURE----- -- "Fergie", a.k.a. Paul Ferguson Engineering Architecture for the Internet fergdawg(at)netzero.net ferg's tech blog: http://fergdawg.blogspot.com/
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