North American Network Operators Group

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RE: Problems sending mail to yahoo?

  • From: Raymond L. Corbin
  • Date: Thu Apr 10 17:27:00 2008
  • Accept-language: en-US
  • Acceptlanguage: en-US

I think it took a few weeks for me to get a reply through that system...I believe their 'Bulk Mail Advocacy' said they are typically 72hours. Try increasing your retries to extend beyond that.

-Ray

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Jeff Shultz
Sent: Thursday, April 10, 2008 2:55 PM
To: Barry Shein; NANOG list
Subject: Re: Problems sending mail to yahoo?


Barry Shein wrote:
> Is it just us or are there general problems with sending email to
> yahoo in the past few weeks? Our queues to them are backed up though
> they drain slowly.
>
> They frequently return:
>
>        421 4.7.0 [TS01] Messages from MAILSERVERIP temporarily deferred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.html
>
>     (where MAILSERVERIP is one of our mail server ip addresses)
>
> Yes I followed the link and filled out the form but after several days
> no response or change.

I got the following auto-response to filling out the form:

"This is an automated message regarding your recent request for Yahoo!
Postmaster Customer Care Support. We have received your message but due
to a temporary problem we wanted to let you know it could take up to a
week until you receive a response. We apologize for this inconvenience.

Thank you for reaching out to us. We look forward to helping you!"

Makes me wonder exactly what their "temporary" problem is... a week of
deferred mail could really stack up.

--
Jeff Shultz