North American Network Operators Group

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Re: 3rd party network monitoring

  • From: Tom Sands
  • Date: Wed Mar 05 09:06:52 2008

We use Websitepulse and it works well.

We've tried repeatedly to get a more advanced setup with Keynote, however in the past 8 months we've yet to be able to get anyone to reliably contact or respond to us. Horrible service, and I guess new business doesn't matter to them. When we did get a hold of someone, they mentioned they could support simple ICMP requests.

Tom Sands			  				
Chief Network Engineer				

Thomas Kuehling wrote:
Am Dienstag, den 04.03.2008, 12:02 -0500 schrieb Darrell Hyde:
In light of the recent major outages experienced by XO and Abovenet, I
have become very interested in finding a 3rd party vendor to monitor the
availability of my network from a variety of locations.

I've looked at keynote / redalert, but oddly enough they don't seem to
be able to monitor simple ICMP round-trip times - they (or at least the
sales folk that I've spoken with) insist on checking the status of a TCP
port or the response time of a web server.

Keynote should be able to monitor simple icmp echo requests. Last time i worked with their product, i was able either to monitor our network with icmp echo requests or measure the performance of our web-farm with special URLs.

Anyhow, as i grabbed for any provider for this case, keynote seems to be
the only good one with reliable values.


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